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The Massachusetts Bay Transportation Authority (MBTA or “the T”) is seeking an Intern interested in learning about and assisting the Wayfinding Team in MBTA’s Department of Stations. The Wayfinding Intern will be exposed to how MBTA’s user-friendly and ADA-compliant navigation system is implemented in Capital and State of Good Repair Projects, in accordance with MBTA guidelines and in compliance with the requirements of the Boston Center for Independent Living Lawsuit Settlement.

The Wayfinding Intern will assist and provide support to the Wayfinding Team and others. They will report directly to the Manager of Wayfinding. Responsibilities will include, but not limited to, working with the Manager of Wayfinding and Graphic Designers on their task to implement the MBTA Wayfinding program and assisting them in the development of new group databases and program reference documents.

The most qualified (or ideal) candidates would be enrolled full-time in a certificate, Bachelor’s, or graduate degree program in Architecture, Urban Planning, or Graphic Design; have a valid U.S. driver’s license; and above average skills in Adobe Creative Cloud and Microsoft Office (including database applications). We are looking to hire two interns who will work four to five days in-office (40 hours per week) for three to six months, depending on the student’s availability.

 

Principal Duties and Responsibilities 

  • Photo-document existing wayfinding-related conditions and assets across the system.
  • Participate in developing protocols for signage material, sample documentation, tracking, and storage.
  • Assist with the preparation of new databases for Wayfinding sign standards and affiliated projects.
  • Develop standard sign type catalogue for implementation of sign graphics software.
  • Review transit-related maps for errors.
  • Assist Manager of Wayfinding and Graphic Designers with ongoing projects in design and construction phases, as needed.
  • Assist with research on sign materials and specifications.
  • Maintain staff work / assignment schedules and proactively coordinate implementation of actions.
  • Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed.
  • Perform all other duties and projects that may be assigned.

* The statements contained in this job description are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

 

Minimum Experience and Required Skills

  • Enrolled, for entire duration of employment, full-time in an accredited certificate, Bachelor’s, or graduate degree program in Architecture, Urban Planning, or Graphic Design.
    • Candidates in an undergraduate certificate program must have completed 2 semesters or 3 trimesters.
    • Candidates in an undergraduate Bachelor’s program must have completed 4 semesters or 5 trimesters.
    • Candidates in a graduate program must have already been accepted to the graduate program and be within 24 months of matriculation.
  • Valid U.S. driver’s license.
  • Advanced oral, written, and interpersonal skills.
  • Advanced organizational, analytical, and multitasking skills.
  • Advanced skills in Adobe Creative Cloud and Microsoft Office, including database applications.
  • Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role.
  • Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply).

* The above statements are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required.