Technical Service Specialist
Job Summary
Work in a supporting role with operations and sales performing technical analysis, administrative tasks, and participating in the sales/customer support area.
Duties/Responsibilities
Waste profiling
- Prepare and manage waste profiles.
- Receive and prepare Work Orders that may include profile generation and waste segregation.
- Work with internal and external contacts to obtain and provide accurate waste determination/categorization for waste profiling.
- Work harmoniously with disposal facilities to track order processing and accelerate approval timelines.
- Occasional field work conducting waste inventories at customer job sites.
Sales support
- Provide sales staff with waste routing and process code pricing as needed.
- Update sales on order status when required i.e. profile approval status.
- Effective and timely communication of emergent or ongoing issues.
Required Skills/Abilities
- Possess a basic knowledge of the language and terminologies used in this occupation and industry.
- High level attention to detail paired with a desire to deliver accurate information.
- Strong time management and ability to work unsupervised and prioritize tasks.
- Excellent customer service skills with internal and external points of contact.
- Computer proficient in database management, email, spreadsheets, and word processing.
Education and Experience
- High school or equivalent required
- Bachelors degree in Chemistry or related field and/or 1-2 years experience in waste profiling.
- Prior experience in hazardous waste management preferred (2-3 years)
Physical Requirements
- Ability to lift 20 pounds.
- Requires pushing, pulling, bending twisting and lifting.
- Must possess the ability to use a variety of manual and power tools.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.