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Technical Service Specialist

Job Summary

Work in a supporting role with operations and sales performing technical analysis, administrative tasks, and participating in the sales/customer support area.

 

Duties/Responsibilities

Waste profiling

  • Prepare and manage waste profiles.
  • Receive and prepare Work Orders that may include profile generation and waste segregation. 
  • Work with internal and external contacts to obtain and provide accurate waste determination/categorization for waste profiling.
  • Work harmoniously with disposal facilities to track order processing and accelerate approval timelines.
  • Occasional field work conducting waste inventories at customer job sites.

Sales support

  • Provide sales staff with waste routing and process code pricing as needed.
  • Update sales on order status when required i.e. profile approval status.
  • Effective and timely communication of emergent or ongoing issues.

Required Skills/Abilities

  • Possess a basic knowledge of the language and terminologies used in this occupation and industry.
  • High level attention to detail paired with a desire to deliver accurate information.
  • Strong time management and ability to work unsupervised and prioritize tasks.
  • Excellent customer service skills with internal and external points of contact. 
  • Computer proficient in database management, email, spreadsheets, and word processing.

 

Education and Experience

  • High school or equivalent required
  • Bachelors degree in Chemistry or related field and/or 1-2 years experience in waste profiling.
  • Prior experience in hazardous waste management preferred (2-3 years)

Physical Requirements

  • Ability to lift 20 pounds. 
  • Requires pushing, pulling, bending twisting and lifting.
  • Must possess the ability to use a variety of manual and power tools.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.