Front Desk Specialist
Do you spend your weekends crafting? Does the smell of new cotton make you happy? Northern Threads is looking for a friendly, organized, and creative individual to be the "face" of our shop. As our Front Desk/Customer Service Specialist, you will help customers find the perfect fabric, trim, or tool for their next project.
What You’ll Do:
- Greet customers and offer creative guidance on fabric selection, color matching, and notions.
- Accurately measure, cut, and wrap fabric.
- Operate our POS system to process sales, returns, and special orders.
- Maintain a tidy, inspiring, and well-stocked front desk area.
- Assist with inventory, including unpacking new arrivals and restocking shelves.
- Must be able to do some heavy lifting, occasionally climb a ladder, and stand for extended periods
What We’re Looking For:
- Passion: A love for sewing, quilting, or crafting is a huge plus!
- Customer-Oriented: Friendly, patient, and eager to help customers with their projects.
- Detail-Oriented: Ability to accurately measure and cut fabric.
- Tech-Savvy: Comfortable with POS systems and basic computer tasks.
Benefits:
- Generous Employee Discount
- Flexible Scheduling
- Fun, creative, and relaxed work environment.