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UI/UX & Digital Content Intern

UI/UX & Digital Content Intern (Paid Internship)

Company: Mocha Technologies
Location: Remote
Duration: 3 Months with possibility of extensions.
Compensation: Paid Internship (Hourly or Monthly Stipend – Based on Experience)
Potential: Opportunity for Full-Time Conversion

About Mocha Technologies

Mocha Technologies is a fintech SaaS company providing end-to-end business software solutions including Mocha Accounting, Mocha Manage, Mocha Invoicing, and Mocha Inventory. Our platform helps organizations streamline financial management, operations, and growth through intelligent, integrated software.

We are seeking a high-performing intern to support product interface enhancements and strategic content development across our SaaS ecosystem.

Position Overview

The UI/UX & Digital Content Intern will work cross-functionally with product, engineering, and leadership teams to enhance user experience, improve product usability, and support brand growth through high-quality digital content.

This role is ideal for a candidate seeking structured exposure to SaaS product development, fintech systems, and performance-driven marketing.

Key Responsibilities

1. UI/UX Enhancement

  • Assist in refining product dashboards and workflows
  • Develop wireframes and low-to-mid fidelity prototypes
  • Conduct usability research and document user insights
  • Analyze user friction points and recommend improvements
  • Support design consistency across product modules

Performance KPIs (UI/UX)

  • Propose and deliver UX improvements in 2-4 functionalities each sprint. 
  • Reduce 100% of assigned friction points identified through user feedback.
  • Maintain 100% design consistency score (Mocha branding guidelines)
  • Complete assigned wireframes within defined sprint timelines

2. Digital Content Development

  • Draft blog articles and SEO-optimized content
  • Develop product feature documentation and help articles
  • Create scripts for product demo and training videos
  • Assist with LinkedIn and thought-leadership content
  • Create onboarding documentation improvements

Performance KPIs (Content)

  • Publish 4–5 content pieces per week.
  • Improve organic engagement metrics (CTR, impressions, or time-on-page)
  • Maintain <2 revision cycles per content submission.
  • Meet 100% of assigned publishing deadlines

Qualifications

  • Currently pursuing or recently completed a degree in:
    • Business, Marketing, Design, Computer Science, Communications, or related field.
  • Strong written communication skills
  • Understanding of UI/UX fundamentals
  • Familiarity with Figma, Canva, or similar tools
  • Interest in SaaS and fintech platforms
  • Strong organizational and time management skills

Professional Competencies

  • Analytical thinking
  • Attention to detail
  • Process-oriented mindset
  • Ability to manage multiple deliverables
  • Self-driven with accountability for outcomes

What This Internship Offers

  • Direct mentorship from SaaS leadership
  • Structured performance metrics and professional feedback
  • Portfolio-building UX and content work
  • Exposure to fintech product strategy
  • Potential transition to full-time Product, Marketing, or Growth role

Reporting Structure

Reports directly to: Product & Strategy Leadership
Collaborates with: Engineering, Marketing, and Operations teams

Application Requirements

Interested candidates should submit:

  • Resume
  • Portfolio (if applicable)
  • Writing samples (2–3 pieces preferred)
  • Brief statement (150–200 words) outlining interest in SaaS product development