Estate Sale Retail Sales/Staging Associate (Growth Opportunities)

Are you energized by a fast-paced, dynamic retail environment, creative, love interior design, and enjoy working with a team while driving to new cities? If so, the estate sale industry might be the perfect fit for you!

We are searching for people who are passionate about the resale / estate sale industry and who are looking to make it a career. Our training is solid, so no need for direct experience, all that is needed is a fast learner who fits our culture - then we promote as soon as possible. 

Promotion and growth opportunities include:

• Assistant Manager
• Project Manager
• Certified Appraiser
• Sales

**This is a Monday through Friday position with no nights or weekends required, making it ideal for someone seeking work-life balance. Full-time availability is preferred, and we’re looking for individuals who enjoy physical work and are excited about the opportunity to grow with the company into a future management role.

Poof! is an innovative, fast-growing estate sale company serving the Metro Detroit area. Currently hosting 2–3 estate sales each week, we’re on track to expand into two additional territories by 2029. 
Our mission is to elevate the estate sale industry by setting a higher standard and increasing public awareness of its value and potential. We’re passionate about creating meaningful careers for those who thrive in a creative, retail-driven environment — all while maintaining a healthy work-life balance. As our company continues to grow, we’re looking for talented individuals to join our dynamic team.

What is an estate sale?
Unlike a garage or yard sale, estate sales are large-scale, professionally managed events designed to sell the remaining contents of a home after a major life transition—such as a move, downsizing, or passing of a loved one. At our company, we help clients by selling the items they no longer need or are unable to take with them.

Major Responsibilities

Estate Sale Setup & Staging

• Drive to various sale locations
• Clean and organize homes for staging
• Lift and move furniture; rearrange items for aesthetic presentation in line with company branding
• Remove/reinstall doors or cabinets when needed
• Independently stage rooms and follow checklists
• Clean items and areas (dusting, sweeping, vacuuming)
• Remove trash and move to curb

Product Pricing & Merchandising

• Research items using company tools or smartphone
• Price merchandise based on company guidelines
• Photograph and list items for online store
• Apply barcodes and price tags following brand standards

Customer Service During Sales

• Greet and assist customers with selections and purchases
• Re-stage and tidy product displays throughout the sale
• Carry furniture to customer vehicles
• Retrieve online orders for pickup
• Monitor for theft or damage
• Support fellow team members on the sales floor

Post-Sale Breakdown

• Follow end-of-sale checklist
• Organize, pack, and load supplies

Primary Objectives

• Promote the Poof! brand through thoughtful styling and presentation
• Provide exceptional customer and client experiences
• Uphold company culture: professionalism, compassion, integrity, and accountability
• Be a self-motivated team player who thrives in a fast-paced, changing environment

Job Requirements

• Strong customer service and communication skills
• Ability to lift and move furniture safely
• Team-oriented with a positive, adaptable attitude
• Comfortable working independently and collaboratively
• Willing to learn new skills and processes
• Basic knowledge of cleaning, organizing, and merchandising

Work Environment

While performing the duties of this job, the employee is exposed to changing environments of different homes, including multi-level stair use. Regular moving of furniture along with regular cleaning and organizing the contents of each home can be expected. On occasion dust and allergens can be present. The noise level is often quiet, but can be moderate during sale days where customer traffic and conversation is present. The passage of customers on sale days can be anywhere from 250 – 500 people per day. Employees are expected to answer customer questions, move up and down stairs while placing items on hold and potential outdoor placement for garage/shed positions during sale days.

Additional Info

This position is full-time with a changing location (typically within a 25 mile radius of Ferndale). Typical work hours 10 am to 6 pm, M-F. College Degree Preferred.

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Hours per week:

• 30-39

Paid Training:

• Yes